Introduction:
Your privacy is important to Town & Country Windows. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://tandcwindows.com (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
- Information You Provide Directly: We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request a quote.
- Subscribe to our newsletter or updates.
- Submit inquiries or feedback.
- This information may include your name, email address, phone number, address, and any other information you choose to provide.
- Information Collected Automatically: When you visit our Website, we may automatically collect certain information about your device and browsing activity, including:
- Your IP address.
- Your browser type and version.
- Your operating system.
- Referring website addresses.
- Pages you visit on our Website.
- The dates and times of your visits.
- This information may be collected through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information:
We may use your personal information for various purposes, including to:
- Respond to your inquiries and provide quotes.
- Schedule consultations or services.
- Provide you with information about our window installation and replacement services, including information about Burris Windows by Pella, Simonton, and WinCore products.
- Send you newsletters and marketing communications (where permitted by law) about our services and promotions.
- Improve our Website and services.
- Personalize your experience on our Website.
- Analyze Website usage and trends.
- Prevent fraud and ensure the security of our Website.
- Comply with legal obligations.
3. Cookies and Tracking Technologies:
- Our Website may use cookies (small text files stored on your device) and other tracking technologies to collect information about your browsing activities.
- We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
- You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
- We may use third-party analytics services (e.g., Google Analytics) that use cookies and similar technologies to collect information about Website usage. These services have their own privacy policies.
4. How We Share Your Information:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., email marketing providers, analytics providers, website hosting). These service providers are contractually obligated to protect your information.
- Affiliated Businesses: We may share information with affiliated businesses or partners (e.g., financing partners, suppliers like Burris Windows by Pella, Simonton, and WinCore) to provide you with relevant services or information.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).
- Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your explicit consent.
5. Data Security:
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
- However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights:
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent to the processing of your personal information (where processing is based on consent).
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
7. Links to Other Websites:
- Our Website may contain links to other websites. This Privacy Policy applies only to our Website. When you link to other websites, you should read their privacy policies.
8. Changes to This Privacy Policy:
- We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top.
- We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after the posting of changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us:
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: sales@tandcwindows.com.